Wexcy Orders & Bookings

Turn every purchase into work your team can follow.

Create and manage orders with the customer, items, pricing, currency, channel, fulfillment, and change history kept in one record. For tours and airport transfers, keep each booking tied to the order item that created it.

A business operator reviews an order while preparing its items for the customer.

One dependable order record

Give every order enough context to stand on its own.

An order should show more than what was purchased. Wexcy preserves the customer, items, commercial values, and operational context that teams need to understand and continue the work.

What the order carries

Customer snapshot
Retain the relevant customer identity and shipping or billing address details with the order.
Item snapshot
Record product variants, bundle relationships, or supported service items as they were placed.
Commercial values
Keep currency, subtotal, discounts, shipping, tax, adjustments, grand total, and base-currency context explicit.
Operational context
Preserve order number, channel, source, notes, timestamps, and the history of state changes.

A lifecycle the team can read

Make the next order step easy to see.

The main path stays clear, while cancellation remains a controlled branch with its own history.

  1. Draft

    Prepare or revise the order before placement, and run the relevant pre-place checks.

  2. Placed

    Commit the customer, item, pricing, currency, and channel context to the order.

  3. In progress

    Show that the responsible team has begun operational work.

  4. Completed

    Close the order through the implemented completion rules.

Three views of the same order

Track order progress, payment, and fulfillment separately.

These three tracks follow different rules. Keeping them separate helps the team read the order correctly instead of inferring one state from another.

Order
Draft · Placed · In progress · Cancelled · Completed
Financial
Pending · Collected · Cancelled
Fulfillment
Unfulfilled · Fulfilled

Commercial context that stays explainable

Know how the total was formed—and why it changed.

Wexcy records the values that shape an order and can retain pricing comparisons or justifications when a draft is reviewed or an exchange-rate snapshot changes.

Transparent totals
Keep subtotal, discount, shipping, tax, adjustment, and grand-total components distinct.
Currency snapshot
Retain the order currency, base currency, rate, quote direction, and provider context represented by the record.
Revision context
Use pricing revisions, comparisons, and justification records to explain a deliberate difference.
Notes and history
Give teams a durable place for order notes and recorded state changes.

Service detail without a disconnected record

Keep each service booking tied to the order that created it.

For private tours, shared tours, and airport transfers, the booking record remains connected to its order and order item while preserving the service details the operating team needs.

  • Private tour

    Scheduled date and time, passenger count, optional vehicle category, traveler context, luggage, add-ons, and notes.

  • Shared tour

    Departure, adult, child, and infant counts, consumed seats, traveler context, luggage, add-ons, and notes.

  • Airport transfer

    Pickup and drop-off places, schedule, passenger count, optional vehicle category, traveler context, luggage, add-ons, and notes.

A clearer handoff

Hand the next team a usable record, not scattered clues.

The order brings together the context produced by customer experience, catalog, pricing, and inventory work. The next responsible team can inspect the recorded decision before fulfillment or service delivery continues.

A store team prepares and checks an order using its recorded product context.
  • Online Store

    passes the verified cart and customer purchase context into order creation

  • Catalog

    provides product, variant, bundle, and supported service-offering context

  • Inventory

    owns applicable warehouse balances, reservations, movements, and consumption

  • Orders & Bookings

    owns the commercial order record and supported booking records tied to its items

Orders and booking questions

What to know before your team manages purchases and service records.

Clear answers about order context, draft review, state, pricing, product items, supported bookings, and connected responsibilities.

Start with a clearer order record

Give every purchase a context your team can continue.

Bring the customer, items, commercial values, operational state, and supported booking detail into a record built for the next responsible action.