AUTOMATE EVERYDAY WORK

Give recurring work a clear way forward.

Create tasks through configured actions, define what needs to be completed before work moves on, and keep the team’s responsibilities visible.

Decide what follows a rule and what needs a person.

Consider a request that needs a colleague’s review. The workflow can organize the task and its conditions, while the person carries out the review.

Example: a request that needs review

Configured action

Create the review task

A configured action can create a task linked to the workflow and its current stage.

Employee responsibility

Carry out the review

The assigned person examines the request and records the relevant completion details.

Configured action

Check what must be completed

A transition can require specified tasks to be completed, alongside other configured conditions.

Employee responsibility

Finish the required work

The team completes its tasks under the applicable permissions. A completed task does not, by itself, approve the request.

Configured action

Record an activity entry

A configured action can add an entry to the workflow’s activity timeline.

Employee responsibility

Use the record for follow-up

The team can refer to recorded activity and current workflow context when deciding what needs attention.

The actions and requirements depend on the workflow you configure. This example is not a ready-made approval template.

Keep responsibility with the people doing the work.

A task still needs someone to carry it out. Keep its assignment, completion details and workflow context clear, so colleagues have a useful reference when they follow up.

A woman wearing a headset works at a laptop, with a colleague behind her.

AUTOMATE EVERYDAY WORK

Questions before you start?

Start with one recurring piece of work.

Define its tasks, requirements and responsibilities before extending the workflow.

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