Start with the record that has a clear owner and outcome—website content, catalog, or inventory—then define the roles and workflow around it. Evaluate additional order, service, or automation work against the organization’s scope, configuration, providers, and permissions.
Wexcy for restaurants and food service
Bring your restaurant’s work together.
Organize your website, menu items, inventory, and team access in Wexcy. Give each team a clear place to manage its part of the work.
The restaurant order flow
Clear handoffs throughout service.
Connect what guests see with menu structure, preparation, stock, handoff, and follow-up—so every team can understand the next step.
Guest sees the offer
Publish responsive restaurant pages and localized content with Website Builder and CMS. Forms can capture inquiries; online ordering requires a configured ordering workflow.
Menu and order share context
Use Catalog to organize menu items, variants, SKUs, prices, media, and localized content. Configured order workflows can reference the same item records.
Preparation receives the next step
Use supported triggers, tasks, and approvals to route the next permitted step to the right team.
Stock keeps its own record
Track on-hand, reserved, and available quantities by item variant and warehouse. Order reservations depend on configuration; recipe ingredients are not depleted automatically.
Handoff retains context
Keep supported fulfillment details with the order. Payment and delivery options depend on your provider, market, and configuration.
Follow-up stays connected
Use notifications, CRM, and Customer Service to continue permitted follow-up with the right customer context.
Operating foundation
Organize the essentials behind service.
Bring your public content, menu records, warehouse stock, and team access into a foundation each team can understand.
- Publish the offer
Use Website Builder, CMS & Blog, Forms, and Catalog to organize restaurant pages, localized content, items, variants, prices, and media.
- Keep stock accountable
Track on-hand, reserved, and available quantities by item variant and warehouse, together with supported movements and transfers. A warehouse remains a storage location, not automatically a customer-facing branch.
- Govern the work
Use roles, permissions, workflows, triggers, and notifications to give each team a controlled way to do its work.
Connected restaurant workflows
Connect the work around your restaurant.
Choose the capabilities that support your guest experience, order handoffs, operations, people, and service teams.
Guest experience
Order, payment, and fulfillment
Operations and people
Service and intelligence
People, permissions, and rollout
The right access for every role.
Set access around each person’s responsibility. The same user can have different roles and permissions in different organizations.
Roles and responsibility
Owner or operator
Reviews the business information and activity available to the role.
Content or catalog team
Maintains pages, menu items, media, prices, and localization.
Inventory team
Works with warehouse quantities, movements, reservations, and transfers.
Order or service team
Uses permitted order, customer, and service context to support the guest.
Restaurant management questions
Questions before you start?
Clear answers about setup, ordering, inventory, providers, permissions, and migration.
You can begin with one organization and assign roles and permissions to the people who work in it. A user may hold different roles in different organizations. Treat organizations and warehouses according to their actual records: a warehouse is not automatically a customer-facing restaurant branch, and any branch model must be defined and verified separately.
Inventory tracks on-hand, reserved, and available quantities by product variant and warehouse, along with supported movements, reservations, and transfers. It does not by itself promise recipe costing, automatic ingredient depletion, or a customer-facing branch model.
Payment, point-of-sale, branch, and delivery options depend on the providers, market, configuration, and operating requirements selected for your organization. Confirm those requirements before rollout.
Customer and service tools can use permitted business or order context only within the organization’s configured scope and the user’s role permissions. Defined scopes, approvals, and human review remain in control.
Migration begins with a review of source systems, identifiers, data condition, integrations, and operating requirements. Scope, sequence, timing, and completeness are not assumed in advance, and some external services may still be required.
Choose the first clear step
Take the next step with Wexcy.
Create your free account and start with the part of your business you want to organize first.