Identify the exact item
Check the mug's size, color, and SKU so the team is discussing the same variant, not just the same product name.
WEXCY FOR SMALL BUSINESSES
Keep everyday work clear for your small team.
Know which product a customer needs, what the warehouse records show, and who will follow up. Keep the details your team needs close to the work.
Check the details before you make the promise.
A customer asks a small homeware shop for a set of ceramic mugs. Before the team replies, it checks the exact items, the warehouse quantities, and who will get back to the customer.
Example: a customer asks about ceramic mugs
Read the warehouse quantities
Review the on-hand and reserved quantities for that variant in the relevant warehouse. Available quantity is the difference between them; reading it does not reserve stock or confirm delivery.
Give the follow-up an owner
Assign the follow-up task to a user or role. Record its completion so the team can check whether the assigned work was done.
SMALL BUSINESS FAQ
Questions about organizing a small team's work
Use the product's variant details, such as its size or color, together with its SKU. A barcode can also be recorded where your operation uses one.
Available quantity is calculated from the recorded on-hand quantity minus reservations. It is a stock reference, not a delivery confirmation. Check the relevant warehouse and any other conditions before making a commitment.
Yes. A task can be assigned to a user or role, and its completion can be recorded. The assigned responsibility does not itself grant access to other records.
No. Looking up those records is separate from creating and assigning a task. This example describes checks your team can make; it does not assume an automatic connection between them.
Give your small team a clearer way to work.
Start with the details behind everyday customer requests.
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